Feature Module

Automated Notifications

Keep customers in the loop with automated, branded alerts.

A centralized notification engine that sends automated, branded email and SMS updates to your customers and staff based on platform events (e.g., order created, shipment in transit, low stock).

notifications email sms
Event Triggers
Order Created
Order Shipped
Delivery Failed
Low Stock Alert
Invoice Sent
Email Template: Order Shipped
Subject
Order {{orderNumber}} has shipped
Order shipped

Your order has shipped and is heading to you now.

Shipment
Order {{orderNumber}}
Tracking
{{trackingNumber}}

What's Included

Every capability listed here is live in the platform today.

Pre-built templates for all major commerce events
Branded emails with your logo, colors, and links
Automated SMS notifications via integrated providers
Low-stock and internal operational alerts
Full audit log of sent messages and delivery statuses
Deep Dive

How Each Capability Works

Detailed breakdown of what Oishia actually does under the hood.

01

Event-Driven Triggers

Automatically dispatch emails or SMS when an order is paid, a shipment is dispatched, a return is approved, or stock falls below a threshold.

02

Custom Email Branding

Configure your company's logo, accent color, social links, and reply-to addresses so every transactional email feels native to your brand.

03

Template Engine

Leverage dozens of built-in templates (Order Created, Invoice Sent, Delivery Failed, Password Reset) with variable interpolation.

04

SMS Integration

Connect third-party SMS providers to send critical, time-sensitive updates (e.g., OTPs, delivery driver arriving) directly to customer phones.

Who Uses This

Real-world scenarios from businesses running on Oishia today.

E

E-commerce Brands

Reduce support tickets by automatically keeping customers informed at every stage of the fulfillment process.

Ready to activate Automated Notifications?

Start your free trial and have this running in your business today.